F.A.Q (FREQUENTLY ASKED QUESTIONS)
Q. How long has Doyen Lingerie been in business?
Doyen Lingerie as a manufacturers and wholesalers has been in Business from 2003, in the past 5 years, we mainly focus on domestic market, for the international market, we started for 3 year. But as I told you, after we concluded our first business, you will know that we are very experienced and professional supplier in this region.
Q. How can you contact us?
We can be contacted by email at firstname.lastname@example.org, or you can call our office at +86 020 86541877 ,Monday – Saturday, 8:30am- 6:00pm Beijing Time.
Q. Are the products Top Grade grade or seconds?
The products are top Grade, The reason we have more competitive price than other is that our management cost is lower than other companies. Don’t worry about the quality; we never have any quality complain from our customers. We are supposed to do business for a long time, not just one or two business. We never will ruin our business with lousy quality. I am sure that our business will definitely enhance our mutual trust.
Q. Do you require a minimum order?
In order to receive wholesale pricing, we require a minimum $200.00 product order. If the order amount under USD200, you are asked to pay for the sample and delivery charge .The price for sample will be increased at 30% based on our primitive price.
Q. How to pay for the order?
There are three ways in which you can pay for your Lightinthebox.com orders:
Western Union http://www.westernunion.com
Q. How to pay with paypal?
With PayPal, you can send payment quickly and securely online.
Through PayPal, you can pay with credit card, debit card, or bank account balance.
Q. How to pay with Western Union:
We are also happy to accept Western Union payment for most orders. Due to the timeliness and convenience of the payment for us.
About Shipping & Delivery
Q.What method of shipping do you use?
All orders are shipped using DHL/TNT/EMS/DPEX.Tell us where you are and we’ll choose the cheapest deliever for you.
Q. How long before my items ship?
Normal processing time for shipment of an order is under 24 business hours after you paid.
Q.How long before I receive my order?
Depending on the destination, most orders will be delivered within 7 days.